Frequently Asked Questions

For standard products in stock, we have no strict MOQ (even 1 piece is acceptable). For customized products (custom size, color, or cutouts), the MOQ is typically 50-100 units depending on the complexity.

Yes, absolutely. We can provide samples for quality verification. Standard samples ship within 3 days. Customized samples (with cutouts or special colors) typically take 7-10 days. Sample costs are refundable upon bulk order placement.

• Stock Items: 2-5 days
• Custom Samples: 7-10 days
• Bulk Production (20ft Container): 20-25 days
• Bulk Production (40ft Container): 30-35 days

Yes, we specialize in OEM/ODM. We can customize:

• Dimensions: Any height, width, or depth.
• Cutouts: Precise laser cutting for buttons, screens, and cable glands.
• Color: Custom powder coating (RAL colors).
• Logo: Silk-printing or metal labels with your brand.

Our standard metal and stainless steel enclosures are rated IP66 (dust tight and protected against heavy seas/water jets). Our floor-standing cabinets are typically IP55. We conduct rigorous in-house IP testing to ensure compliance.

Jinway Electric is ISO9001:2015 certified. Our products comply with CE, RoHS, and IEC 60529 standards. We can provide test reports for IP ratings and material composition upon request.

Our standard term is T/T (Telegraphic Transfer): 30% deposit to start production, and 70% balance before shipment or against B/L copy. L/C (Letter of Credit) is also accepted for large orders.

We use 5-layer corrugated export cartons with foam corner protection for small enclosures. For heavy cabinets, we use fumigated wooden pallets or wooden crates to ensure safety during sea or air transport.